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Professional service from our friendly and knowledgeable staff

Our enthusiastic staff will help you choose the perfect instrument from our large selection of new and used keyboards, organs, and pianos!

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Meet our Talented Keyboard World Crew

greg poltrock keyboard world sales manager

Greg Poltrock
Sales Manager

Greg Poltrock, a Grand Rapids native, has been musically active from an early age. His studies in piano, orchestral percussion, and music technology have led to a wide variety of music professions including performances with theater productions, the Grand Rapids Symphony, and as keyboardist with Fair Haven Ministries. Greg also freelances as a studio musician, wedding ceremony pianist, and as one third of the classic rock band Livin’ the Dream. In addition, he has been an adjunct faculty member at GVSU and has travelled as far as Japan to study piano culture and manufacturing. Greg has been in the music retail industry since 1983 and was one of the first people in Michigan to MIDI two synthesizers together!

katy couch keyboard world sales consultant

Katy Couch
Sales Consultant

Katy Couch and her family relocated to the Grand Rapids area a few years ago after teaching K-12 music for over 25 years in Genesee County. Her experience as a vocal music teacher, performer and piano teacher has given her a great foundation on which to build her expertise on traditional acoustic and digital pianos as well as keyboards. “Matching the correct piano or keyboard to a person’s needs as a musician is probably the most important part of my job here at Keyboard World.

zach henderson keyboard world sales consultant

Zach Henderson
Sales Consultant

Zachary is the newest addition to Keyboard World, joining our staff as a Sales Consultant and piano instructor two years ago. Zachary began formal lessons at eight years of age, and has spent his entire life around music. He is a prolific composer, and has received guidance in music from some of the most established names in Grand Rapids. As a piano performance major in College, Zach developed a love for the art of how Pianos are made, and has spent countless hours studying both Upright and Grand Pianos.

keyboard world owner joni zieger

Joni Zieger

Joni Snyder-Zieger started Keyboard World in 1975, opening a small organ store on Division Avenue. Her customer dedication and passion for music gained her the coveted Yamaha Piano franchise a few years later. The Keyboard World company has become a local household name due, in part, to Joni’s reputation for customer appreciation and service. She can also play just about any gospel song you can name!

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